Terms & Conditions Of Sale

Place an Order

The quickest, effective and most secure way to place an order is online alternatively you may wish to call our Sales Team on 0845 054 3600 (Monday to Friday 8:30am to 5:00pm).

To place an order online, select the relevant items and add to shopping cart. You can search for a product using the menus by category or by using the Search Product Box. Once all required items selected, please select “go to checkout”. If you have registered with our website before, please enter your email address and password, if not you will be prompted to set up an online account.


You will be given various options for payment; these are Debit Card, Credit Card, Bank Transfer or Cheque payment. Credit Card details are not held by Certific8 but by our Secure Payment Gateway Company – PayPoint. To find out more about Credit Card Security, please visit www.PayPoint.net

Credit Card/Debit Card

You will be required to enter your details; payment is processed and debited from your card when you order is ready for despatch. The transaction will appear on your statement as Acute Sales Limited.

BACS Payment

An email will automatically be forwarded to you once you click “Submit Order”; the email provides our Bank Details in order to arrange payment. Once funds are cleared in our Bank Account, in–stock items will be despatched within 1-2 working days.


An email will automatically be forwarded to you once you click “Submit Order”; the email provides our address details and who to make the cheque payable to (Acute Sales Limited) Once funds are cleared in our Bank Account, in–stock items will be despatched within 1-2 working days.


VAT is charged at the current rate and all prices exclude VAT.


Once your order is complete you will receive a confirmation email to confirm you order. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. If you wish to amend your order, please contact the Sales Team on 0845 054 3600 who will be happy to assist.

We hold the majority of items in stock but if for any reason the item is out of stock you will be informed of the delay and have the option to cancel your order if you are unable to wait.

In-Stock items will be despatched within 48 hours of receipt of order.

Out of Stock items will be despatched as soon as they are received into our warehouse. You will be notified of any delays with your order.

Standard Delivery is charged extra on all orders.

Certific8 will make every effort to meet your delivery dates as advised but cannot accept liability for failures to do so.

Delivery to UK Mainland only.

All parcels are delivered by Yodel or Royal Mail and a signature is required on arrival. If for any reason there is no-one available at the property to sign for the parcel, this will be taken to the local depot and a Card will be left to notify you of this. Once the parcel has been received and signed for, this becomes the responsibility of the customer.


All goods are supplied with the Manufacturer’s repair/replacement warranty. Details of which can be supplied on request. Defective goods must be reported to Certific8 on 0845 054 3600. Once approved for return, the goods need to be returned to Certific8, c/o Acute Sales Ltd, Unit 4 High Carr Business Park, Newcastle-Under-Lyme, Staffordshire, ST5 7UG.

No repair/replacement will be provided until we have the defective goods and the goods have been inspected by the Quality Team. The standard conditions of Warranty for the appropriate Manufacturer will apply.

Returns Policy

Provided goods have been correctly supplied by Certific8 as specified by the order, no returns will be accepted unless agreed and negotiated in writing. Certific8 will levy a handling charge on goods where a return has been agreed to cover carriage and administration.

Certific8 are official NICEIC partners in the supply, calibration and repair of test equipment.

All purchases made on this website are with Acute Sales Ltd, trading as Certific8 and not with the NICEIC or any Ascertiva group companies.

Certific8 is a trading name of
Acute Sales Ltd
Century Road
High Carr Business Park

Registered in England & Wales Number 2529960

0845 054 3600

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Registered office:
Acute sales Ltd, 4 Century Road, High Carr Business Park, Newcastle-under-Lyme, Staffordshire, ST5 7UG

Certific8 is a Trading Division of Acute Sales Ltd, Tel: 0845 054 3600, Fax: 01782 567095,
E-mail: sales@certific8.co.uk
Registered in England and Wales Number 2529960
VAT Number GB536921139
© 2014 Acute Sales Ltd.